Five Key Technologies for CIOs in the Next Five Years

Based on the integration of market research data, ITValue forecasts China's IT market over the next five years. With the economic development, the Chinese IT market will continue to grow at a double-digit rate, especially in emerging technology areas, including business automation and intelligence, enterprise information services, and new business model applications in the Internet sector will become the future IT market. The driving force of development. For CIOs, big data, mobile, cloud computing, e-commerce, and green IT will become the five key technologies that are urgently needed in the next five years.

One of the key technologies: Big Data In the past five years, business intelligence has been widely deployed, and its value for business operations and decision-making has also been recognized by the enterprise decision-makers. However, under the current system platform, most companies’ business intelligence platforms seem to have encountered a bottleneck—business intelligence can indeed help companies understand the status quo well, but it is rather weak in terms of insight into the future of business.

The important reason for this bottleneck is that the data used for analysis in traditional business intelligence systems is mostly operational data generated in the enterprise's own information system. These data are mostly standardized and structured. In fact, these data only account for a very small part of the data that companies can obtain - less than 15%!

Under normal circumstances, the company's data can be divided into three types: structured data, semi-structured data and unstructured data, of which 85% of the data is widely found in social networks, Internet of things, e-commerce, etc. Structured data. The production of these unstructured data is often accompanied by the emergence and application of new channels and technologies such as social networks, mobile computing and sensors.

The more comprehensive the data the company uses to analyze, the closer the analysis results to reality. As a result, big data analytics has been put on the agenda by more and more CIOs. They hope to use big data-related technologies and systems to obtain new insights from these new data and integrate them with the details of known businesses. .

The amount of data generated in the past three years is even more than the amount of data in the past 40,000 years. The advent of the age of big data is no doubt. We are about to face a change. Emerging big data will become a top priority for business development, and conventional technologies have been unable to cope with the large-scale data volume of PB (1024TB) class. The challenge brought about by this change is that the successful companies must face in the future development process. Only those companies that can use these new data forms can create sustainable and important competitive advantages.

IBM's "CIO Important Inspiration for Global CIO Survey" also pointed out that 83% of CIOs already have long-term plans covering business intelligence and analytics, and CIOs are starting to pay more attention to data rather than applications.

In the next five years, big data will gradually become part of the work of more and more CIOs. On the one hand, the popularity of business intelligence has given companies a fuller understanding of the importance of data. On the other hand, the rise of new applications such as social media, e-commerce, and the Internet of Things has broken the wall of the company's original value chain. Analysing the data in each link of the original value chain can no longer meet the needs. They need to use the big data strategy to break the data boundary and understand the overall picture of the overall operating and operating environment.

Since big data relates to corporate intelligence, the ability to harness big data naturally becomes the company's core competence. This ability will help companies find the optimal model to support business decisions and ensure that the business decisions they make are closest to optimal. .

Perhaps the biggest difference between a leading company and other companies is the introduction of new data types. Companies that have not introduced new analytical technologies and new data types are unlikely to become leaders in their industries.

The second key technology: Mobilization Survey data from ITValue shows that 73% of enterprise CIOs will be optimistic about mobile applications (including mobile Internet and online service applications) in the future. This ratio is much higher than the second- and third-place cloud computing/SaaS solutions (55%) and the convergence of consumer IT and corporate IT (55%). It can thus be seen that companies are entering the era of mobility, and intelligent terminals will gradually replace PCs as terminals for personal applications and information collection, and corporate transformation will begin.

Consumer electronics are also rapidly becoming a business tool. More and more corporate executives are using smart phones or tablets. They need IT departments to provide more support. At the same time, with the popularity of Iphone/iPad and Android phone/tablet, more and more employees in the company will bring their own smart mobile terminals to work and want to access the company's network. A recent poll conducted by Zogby International showed that the primary reason why US consumers use the Apple iPad is that they can work on the road. The research report from Gartner shows that 43% of employees are currently using wireless networks, and this number is expected to rise to 58% by 2014.

CIOs have also realized that they need to use the mobile platform as a new channel to expand their business. “The mobile office can really improve the operational efficiency of the company,” said Liao Yabin, CTO of Guosen Securities Co., Ltd. The trend of mobilization represents that smart terminals will gradually replace PCs as personal computing centers. At the same time, the application terminals of IT systems will also gradually transition from PCs to smart terminals.

Although corporate CIOs are convinced of mobilization, this does not mean that enterprise-level mobile deployments and applications will be smooth. Fuzhou General ** has been promoting mobile applications since 2002. It began as a doctor's round of check-ups. It has gradually expanded to mobile care and material bar code management, and is currently developing applications such as drug management and fixed asset management. "Mobile applications are very meaningful for optimizing processes, improving efficiency and quality, but it is not easy to do it well," said Chen Jinxiong, director of computer applications and management at Fuzhou General Administration Department.

Surveys from ITValue revealed that 50% of CIOs' major confusion in the deployment of enterprise-class mobile terminals and services lies in both cost and management. That is to say, 25% of the CIOs participating in the survey believe that "mobile terminals are constantly increasing, and are expensive and costly." Another 25% of the confusion lies in "multi-terminal management access and management issues."

In the process of mobilization, enterprises will face additional pressure, which also triggers the investment of enterprises in the cloud infrastructure. CIOs must also be prepared for this. In fact, the IT department has two roles: one is to ensure that the deployment of these mobile terminals will not cause security problems; the other is to fully release the innovative energy that the deployment of mobile terminals brings to the business. The former embodies the CIO's traditional role as a "business enabler," while the latter fully embodies the CIO's new role as an "innovator."

The third key technology: cloud computing "cloud computing" is no longer a fresh word. In the 2011 Top 10 Technology Trends forecasted by Gartner in early 2011, cloud computing technology ranked the top three. In August 2011, ITValue used the CIOs of nearly 100 outstanding Chinese companies as a sample survey to forecast technology trends in the next 10 years. Among them, 55% of CIOs are optimistic about cloud computing/SaaS solutions.

Although cloud computing has been widely criticized as "the collective conception of IT vendors' old bottled new wines," the development of cloud computing has really taken off. Driven by the combination of national policies and investment, China's cloud computing industrial parks and data centers have blossomed. Only the cloud computing special projects established by the Development and Reform Commission have invested about 800 million yuan in 2011 to support Beijing and Shanghai. Demonstration projects such as large-scale cloud computing demonstration cities. The Chongqing municipal government is also building "Cloud Chongqing", applying cloud services to all aspects of the city, developing "onshore clouds" and "offshore clouds" services, and planning Chongqing as an international data exchange hub and base.

In early 2011, the U.S. federal government also issued the "Federal Cloud Computing Strategy," announcing that 25% of the 80 billion U.S. dollars of federal IT budgets in 2012 will be placed in the field of cloud computing to transfer government IT applications to cloud computing. The way.

In fact, in the past year, only 3% of global CIOs have used enterprise IT systems mainly in the cloud. In China, companies that put IT systems in the cloud are gradually getting more and more. With the advent of IT consumerization and the customer-centric era, and the soundness of cloud computing standards and the complete ecological environment of cloud computing, cloud computing will be ubiquitous in the future, and more companies will put IT systems into the future. Cloud.

Key Technology IV: E-Commerce With the advent of the E-Commerce era, E-Commerce has become a key technology that cannot be ignored by companies and CIOs in the next five years. It not only helps enterprises in all walks of life to change channels, but also generates many innovations. Business model.

In 2011, the pace of entry of traditional enterprises into e-commerce was significantly accelerated, and even real estate such as commodities began to be sold online. E-commerce became a huge battlefield for traditional enterprises to start a new round of competition. Some CIOs put forward, "The future of traditional businesses is in e-commerce, and the future of e-commerce is in traditional enterprises". However, in comparison with the positive attitude in 2010, companies involved in e-commerce started to wait and see in 2011. The general manager of Li Ning’s e-commerce department left the company, Metersbonwe stopped the e-commerce business, and other events occurred. The occurrence of great impact on the traditional channels after the expansion of e-commerce channels has led Chinese companies to adopt a more cautious and pragmatic approach to the development of e-commerce in 2011.

From the development of e-commerce technology and business model itself, e-commerce has entered the stage of systematic operation in 2011. Whether it is vertical e-commerce or traditional e-commerce, more specialized personnel are required to operate. To solve the new business model and logistics supply chain management problems brought about by this particular technology. In particular, Taobao Mall's sales during the “Double 11” campaign reached RMB 3.36 billion a day, and it also led to Taobao’s sales of RMB 5 billion. However, it also triggered the problem of insufficient supply of Taobao’s logistics system. Some merchants even used it like the Federation. Courier and other high-cost courier providers come to the emergency, these phenomena are worth thinking of e-commerce operators.

In the next five years, the development trend of e-commerce will continue, and CIOs will need to reposition their value in this tide and change trend. “Can IT Directors Be the Directors of E-Commerce?” This has also become a hotly discussed topic among CIOs in the ITValue community in 2011. This is a transformational puzzle for many CIOs in the E-Commerce era. Some CIOs said that IT and e-commerce, "one from Venus, one from Mars," and some CIOs have made both management and integration workable. Some people think that the development of CIOs in e-commerce differs from stage to stage. For example, in Spring Airlines, CIOs eventually develop e-commerce. When e-commerce business reaches a certain scale, it is delivered to specialized e-commerce departments. And e-commerce talent to operate. Zheng Lian-gang, the director of Spring Airlines, believes that CIOs will depend on the stage of the company's market development, personal capabilities and interests.

With the increasing popularity of e-commerce, the mystical aura of e-commerce will gradually fade away, and it will also take the commercial nature. Some CIOs believe that e-commerce is always a transformation opportunity for CIOs. This opportunity is more beneficial to CIOs in some high-standard, high-data industries, such as content, software, games, and music. And the development trend of e-commerce will prompt CIOs to make up for their lack of interpersonal relationships, that is, the relationship with the end-users. This is the key to the CIO's transformation, understanding the needs and experiences of users.

The key technology 5: The statistics of the green model show that in the United States, in 2005, 12% of the total hairdressing power was used in the data center. Looking at the British statistics, 50% of the electricity used by British households is used in IT-related products, and even 50% of the 50% of the computers in the UK are not running.

How much does the power consumed by enterprise IT data centers in the world account for the entire company's electricity? From a statistical point of view, it is about 20%. This is just a device that the CIOs directly control. If you look at the responsibilities of CIOs more broadly, green IT and green models have increasingly become one of the responsibilities of CIOs.

The green model that CIO can realize has been more and more diversified. There are paperless, remote video conference, green data center, virtualization and so on. In 2007, Gartner developed three standards for green IT: the first is to achieve sustainable development goals and corporate social responsibility; the second is to reduce energy consumption and continuously optimize technology; the third is to adopt and promote green policies, especially the government There are more and more green policies introduced.

In many excellent companies, green IT has been widely applied, and green has penetrated into the actual operation of the company. Vancity, Canada’s largest credit bank, is a model for achieving green IT. They already do not use paper to send faxes. Everyone uses the computer network to send messages to each other, and it reduces the printing of paper materials by 20%. In addition, Vancity also virtualized the server, achieving a 94% reduction in power consumption. Because server virtualization reduces the power consumption of Vancity by 570,000 kilowatt-hours, it can save more than $36 million annually. And Vancity's data center uses green technology to save data center energy consumption by 10%. Vancity also introduced some green ideas, such as e-waste every month. There are many decommissioned technical equipments every year, and they will also recycle some of the decommissioned equipment and then repair it. There are many small garbage collection bins in Vancity. These bins are placed in accessible locations for employees to encourage better recycling.

In the past three years, Hong Kong Railway Co., Ltd. has also reduced the number of printers of the entire group from 1,100 to 770, which can save 250,000 kilowatt-hours of electricity each year. Moreover, the Hong Kong Railway Company also took measures to start reducing the use of computers in the evening. More importantly, employees’ awareness of environmental protection has been greatly improved.

As the environment continues to deteriorate, protecting our planet's sustainable development has become everyone's mission. As CIOs shoulder more responsibilities. Green should not only run through hardware facilities such as green data centers and green buildings. More importantly, it should implement green concepts in system management and system operation, and be able to realize green hardware and software integration and full life cycle management. Analysis improves equipment utilization.