Our company has been in the domestic market for more than 30 years. I started to work in foreign markets the year before. I, a technician who has not even done in the domestic market, is immersed in the development of the international market, from 0 to 5000usd in 2005 and 50,000 usd in 2006. This year has completed 50000usd and is expected to complete 300,000 usd. Summarizing the history of foreign trade that has arrived in the past two years, I feel that foreign trade is not unattainable, and sometimes it seems that it is not difficult than the domestic market. Specifically, I have the following feelings: 1. A certain level of foreign language knowledge and level is necessary. Communicate with foreigners, mainly English, can understand, can write on the line, more basic pull, will speak better. I graduated from college in the 1980s. At that time, I learned English in dumb English. The overall level was much worse than that of current college graduates. Reading and writing is OK, listening and speaking can't be done, especially listening. It's good to know more than 20%. As for speaking, because of communication with customers, every time you speak, you have to draft a draft in your mind. No, customers can understand the meaning. But even then, it is also possible to communicate with customers and do business. After all, English is just a tool for communication. English is not good, how to communicate with customers, in fact, there are tricks: a. Develop strengths and avoid weaknesses. Since I heard that it can't, read and write. When I communicated with the customer, the call came, first hello, good morning, listen to the user, don't understand, it doesn't matter, then pardon, let the user speak again, pardon can't do it, then tell the foreigner directly, I listen Do not understand, please fax, email or msn...... b. With the help of tools. To do foreign trade, generally equipped with a computer, you put "Jinshan PowerWord" inside, while talking, do not know how to check. Two times, the foreigner came to our company. I didn't understand what he said. Just ask him to write it down and write it down. If you don't know it, then check the computer quickly. Although it costs something, the business is also discussed. If you don't have a computer, then prepare two dictionaries, an English-Chinese dictionary, a Chinese-English dictionary, don't tell me that you don't even have a dictionary... c. Learn some everyday language and communicate at least. Then back some of the special vocabulary of this profession, convenient and practical. Of course, if you are still young and self-motivated, then you should hurry and learn English well. Remember, English is just a tool, a tool for communicating with customers. Even if the spoken language is not good, the level is not high. As long as it can be completed and communicated with the user, it is qualified. After all, the language is used for communication and not for examination. Whether a foreign language is good or not is not a decisive factor in foreign trade. Of course, if you don't know foreign languages ​​at all, you can also do foreign trade, then... Hey, I have a way to come close, I tell you, let the boss give you a translation! 2, must be familiar with the product, with strong professional knowledge. Just like domestic trade in foreign trade cooperation, you must be familiar with the products you export, including its use, performance, production process and even fault handling. Only with strong professional knowledge can a coordinated interaction be formed in the process of communication with customers. Relationship, get the trust of the user. Just like buying things in China, if our suppliers don't know what to ask, we don't even have the desire to continue talking with him. Especially on the internet, or through tel, fax and user contact, sometimes the user has not been to the factory, how can you let him be interested in you, your business, and further talk about cooperation, close is to do foreign trade You, this person, he trusts you, and trusts your business. The next step is to be successful. Here is a look at my situation and the contact process between her two main customers. I graduated from an engineering college in Hebei Province in the 1980s. I majored in technology and management. After graduation, I have been engaged in technical and management work. I am familiar with machinery. Senior engineers. The main products of the company are motor and pump. They are proficient in products and are proficient in that step or What level is it? Just tell you one thing you know about it, China's pump national standard GB/T2816 (submersible pump) is me involved in drafting, huh, huh. Ok, let's talk about a customer's contact process. At the Canton Fair (sorry, it was someone else’s booth, because my company’s export was zero at the time, and I have not qualified for the booth until now). I met a foreigner and asked for a product. He has already found a few. The staff at the booth are professional foreign trade personnel. They are not familiar with the products. When they talk about the specific technical performance of the products, they can't answer them, so they didn't talk about it. In fact, there are several types of customers, some are big buyers, and the purchases are varied. This is the general understanding of the products. Another customer, especially some professional products, is the product itself. I am especially familiar with the special understanding of product performance, use, troubleshooting, maintenance, etc. When such a customer purchases, the question is more detailed. If you only tell me that my product is very good, our product is Chinese no. One, it will not work. When we talked about it, I have answered the question he asked more than his more professional form, and pointed out the problems in its requirements, put forward some constructive opinions, the customer is very satisfied, since then, established a long-term Partnership, this is my former foreign client of our company, and has been a key customer until now. Electrical Fan,Axial Fan,Centrifugal Fans Centrifugal Fans,Dc Fan Co.,LTD , http://www.nsexhaustfan.com
September 22, 2018